AI Review Responder
5 review scenarios. 5 owner-tone replies.
These are the reviews you dread writing replies to. Our AI drafts them in your voice in < 5 seconds — you copy + paste into Google. The last card has a tone toggle: same review, two different owner-voices.
“Worst service ever. They charged me $400 for nothing and the guy showed up an hour late without calling. Do not use these people.”
AI draft reply
We're really sorry your appointment didn't go the way it should have. We're double-checking the records — our crew is required to call ahead for any ETA change. Could you reach out to us at (555) 555-0142 so we can look up your job, refund anything that wasn't right, and make sure it doesn't happen again? — Owner
“Tech was friendly and clearly knew his stuff. But I had to wait 40 minutes past my scheduled window and nobody called to let me know. The repair itself was fast.”
AI draft reply
Thank you for the kind words about our tech — he'll be glad to hear it. You're absolutely right that we should have called about the delay; that's on us, not on you. We're rolling out a new ETA-text system this month so this stops happening. If you'd like a $30 credit on your next visit, just mention this review when you book. — Owner
“Great service!”
AI draft reply
Thanks, T! Appreciate you taking the time to leave a review — see you next time. — Owner
“Went with QuickFix Plumbing instead and got way better service for half the price. These guys are a rip-off.”
AI draft reply
We're sorry the quote didn't work for you. Pricing varies by job — slab leaks, copper repipes, and water-heater swaps each have different cost structures, and we always provide a written estimate before any work begins. If you'd ever like a no-obligation second opinion on a future repair, we'd be glad to help. — Owner
“Good crew, fixed our leak the same day. Only knock is the invoice came with a $75 'after-hours surcharge' I didn't realize would apply at 5pm. Maybe make that clearer upfront.”
AI draft reply — Formal owner
Thank you for the feedback, Ms. Okafor. We sincerely appreciate the 4-star rating and your detailed comments. Regarding the after-hours surcharge — you are correct that this should be communicated more clearly at the time of booking. We have updated our intake script and online booking confirmation to flag the 4pm cutoff explicitly. As a gesture of good will, please contact our office to receive a credit equivalent to the surcharge on your next service. — Management
Owner-voice replies for every Google review.
New reviews ping you with a paste-ready draft. Edit if you want, or send as-is. $49/mo, cancel anytime.
All review/reply pairs shown above are illustrative demos — not real customer reviews. Names and details are invented. The AI is the same model that powers the live product.